Delivery & assembly
Delivered like it matters — because it does.
Furniture is heavy, hallways are tricky, and stairs happen. Every Hearthwood delivery is scheduled, careful and optional-assembly — with the packaging taken away.
Options
Three ways to receive
Standard Threshold Free over $999
To your door or garage in 5–7 business days. Tracked, with a 4-hour window the day before.
$495–7 days
Express Room-of-Choice
Unboxed into any room you choose in 2–3 business days. Packaging removed on the spot.
$992–3 days
White-Glove Full Service Most loved
Brought in, assembled, staged where you pictured it — packaging and old-piece removal included. Free over $1,500.
$1492–3 weeks
How it goes
From our workshop to your room
Crafted & inspected
Your piece is built to order and checked joint by joint before it leaves us.
Scheduled with you
You pick a day and a 4-hour window. We text when the van is 30 minutes out.
Delivered & assembled
Gloves on, floors protected, piece placed, levelled — and packaging taken away.
Loved for decades
30 days to change your mind, 5 years of warranty, a lifetime of cozy.
Delivery questions
Good to know
Yes — with White-Glove or Express Room-of-Choice we assemble everything that ships flat, including beds, tables and shelving, and we take 100% of the packaging with us.
Our two-person teams carry protection kits and door jamb guards at no charge. If a piece genuinely can't fit, we'll help you choose one that does — and returns are free within 30 days.
Yes. In-stock pieces offer the next 14 days; made-to-order upholstery is scheduled the moment it passes inspection, typically 2–3 weeks out.
Send one photo within 48 hours and we'll replace or repair it — parts, pickup and redelivery on us. It's rare; our damage rate is under 0.4%.
With White-Glove we'll haul away one comparable old piece per new piece delivered, donated to local shelters whenever it's safe to reuse.